| MISNet, Inc. understands that small to large enterprises need access to professional services and technical expertise that help maximize business value and minimize total cost. Customers will receive proactive, personalized technical services and fast, expert resolution of specific technical issues for all products offered by MISNet, Inc. when they need it. End-user Support - Provides information and assistance on technical issues to users. Ensures functionality of an application and how to maximize its performance. Break-Fix Services - Provides solutions to general concerns and issues related to each application. Application Bug Fix Services - Includes diagnoses, understanding, reproduction (in a test or development environment) and documentation of malfunctioning or non-operative feature or function for analysis and fixing. Application Monitoring and Maintenance - Performs application monitoring, using monitoring tools or monitoring application logs for potential problems. |
| Support |